Creating Our Future with Organizations by Design

This morning I looked back on my emails from one year ago. My heart began to beat a bit faster as I relived those moments of anxiety and fear I was feeling, while trying to portray a sense of calm for my staff. I thought I’d take a moment to share lessons I’ve learned (or relearned) over the last year. Trust your instincts: I worked in field that was connected to institutions in Europe, and in January/February of 2020 started to get the sense that something was happening that we here in the US didn’t yet understand. I asked colleagues at other organizations what steps they were taking. Few were beginning to address the coming risk, tied up in those immediate tasks and emergencies we faced daily. Yet, I asked my staff to think about the actions we would take if the virus was to come to our area. Little did we know what was before us. ·          Bill Gates says, "Often you have to rely on intuition." The facts are great, and we need them, but ...